Melissa Khan-Brooks is a highly experienced professional who joined Belgroves Funeral Home Limited in 2020 as a Team Leader, responsible for overseeing the operations of the San Fernando branch. With over 22 years of combined experience in Customer Service and Events Management within the Service Sector, including Hospitality and Tourism, Melissa consistently delivers service excellence and demonstrates exceptional leadership skills in all client interactions.

Throughout her career, Melissa has received numerous accolades and awards for her outstanding performance in Customer Service Delivery. Some of these prestigious awards include the Hilton Hotel Customer Service Award and the Radisson’s Hotel Leadership Award. These honors reflect Melissa’s unwavering commitment to providing exceptional service and her ability to lead and inspire her team to deliver outstanding results.

Melissa is also dedicated to continuous personal and professional growth. Currently, she is pursuing a Bachelor of Science Degree (B.Sc.) in Business Administration, further enhancing her knowledge and skills in the field. This ongoing pursuit of education demonstrates Melissa’s commitment to staying up-to-date with industry trends and acquiring the necessary expertise to excel in her role.

Melissa’s extensive experience in Customer Service and Events Management, combined with her demonstrated leadership abilities and commitment to excellence, make her a valuable asset to Belgroves Funeral Home Limited. As a Team Leader, Melissa ensures that the San Fernando branch operates smoothly and upholds the organization’s high standards of service.