Roseanne Gill-Thomas is a highly dedicated professional who joined Belgroves Funeral Home Company Limited in 2004 as a Memorial Coordinator. Throughout her career, her hard work, and unwavering commitment to service excellence have allowed her to progress through the ranks, ultimately leading to her current position as Quality Assurance Team Leader at the Point Fortin branch.
Over the years, Roseanne has actively pursued the development of her knowledge, skills, and abilities in Customer Service. Her continuous learning and dedication to improvement ensure that she consistently exceeds client expectations. To further enhance her expertise, Roseanne earned an Associate Degree in Hospitality and Tourism Management, equipping her with a strong foundation in the field.
In her current role as Quality Assurance Team Leader at the Point Fortin branch, Roseanne plays a pivotal role in ensuring that the highest standards of service are consistently maintained. Her attention to detail, meticulous approach, and commitment to quality enable her to identify opportunities for improvement and implement strategies to optimize customer experiences.
Roseanne Gill-Thomas’ passion for customer service, dedication to continuous improvement, and her desire to explore new areas of expertise make her a valuable asset to Belgroves Funeral Home Company Limited. Her commitment to providing exceptional service and her ability to effectively manage projects position her as an invaluable team member.
Meet The Point Fortin Team